Skip to main content

Privacy Policy

Summary:

  • We don't sell your data or share it with third parties. (Billing information may pass through a third party provider.)
  • We only collect information that enables us to provide and improve our service.

Information Chai Collects​

Information from actions you take. We store logs of commands you send. These expire within a few days, and are used for diagnosing errors.

Beyond that, Chai only stores settings you explicitly provide to it, and they are not shared with third parties.

Information Chai Accesses (Without Storing)​

  • Chai premium server owners may designate a channel for mixer introduction messages. Chai may access these during mixer events, but they are not stored on Chai's servers.

Data Retention​

We retain personal information for as long as it is needed for the purposes for which we collected it.

Information Discord Server Owners Might Collect​

Chai does not store the below data, but it allows server owners to keep it on their server as file attachments in a Discord channel:

Temporary Text Channel Contents​

Servers with Chai premium can log the contents of temporary text channels that accompany temporary voice channels. Such logs stay on the Discord server they were created on, within a channel specified by administrators.